TT Cosmetics

FAQ

Most frequent questions and answers

Delivery depends on your location. It can take up to 3 to 7 working days from the day you place the order

You can cancel your order within 4 hours of placing it. Otherwise it will be listed as “Failed to receive order”.

Unless a valid reason is specified, failure to receive order or refusing to accept order will lead to blacklisting.

This blacklist is shared among fellow local brands.

Yes, our products are Halal, Vegan, Cruelty-free and free of any toxic ingredients.

No, it is not necessary. You can do so if you’re a regular customer and need to keep a track of your previous orders.

You can email us your Social Media handles or attach a portfolio in case you have one. We’d also like to know how you can be beneficial to our brand. If we think that we’d like to work with you, we will contact you ourselves. Till then we’d like you to buy our products and support us the right way

We love reposting good content. Tag us @ttcosmeticspk on your Instagram posts and stories. Do not forget to mention the product and shade you have used.

No, we do not offer any kind of refunds.

If your product was damaged during delivery, contact us within 4 hours of delivery with photos of the damaged product. You will be assisted.

Exchange of products is not possible due to hygienic reasons.

Please know that we do not share this information with anyone and it is used for shipping purposes only. However, TT Cosmetics is not responsible for the privacy policies of the website to which this is linked. The information practices of the third party linked to our site is not covered by this Policy. These sites may send their own cookies or clear GIFs to users, collect data or implore personally identifiable information. We cannot control this and you should contact these individuals directly if you have any questions about their use of the information that they collect.

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